Maintaining control over your gambling activities is important. Always keep them enjoyable and safe. We strive to provide a safe gambling environment. Responsible gambling means understanding that gambling is a form of entertainment, not a way to make money or escape personal problems. The risks of gambling arise when it starts impacting your life negatively. To avoid this, staying informed, setting limits, and making smart decisions is key.

If you’re worried about a gambling problem, take the Gambling Self-Assessment Quiz. Take this short anonymous GamCare quiz to find out how your gambling habits measure up: Self Assessment Tool

This tool allows you to take a short break. We let you choose how long you would like to suspend access to your account for- between 24 hours up to 6 weeks. During your selected period no deposits or gameplay will be allowed. You will be able to make a withdrawal of your unused real-money balance. Your account will automatically reopen once the chosen period expires.

We recommended having a budget and sticking to it. Deposit limits are a great way to ensure you don't spend too much. You can decide on your daily, weekly, or monthly spending. If you increase the amount, it will take effect after 24 hours. A decrease takes immediate effect.

To support responsible gambling and ensure play remains affordable, we apply Gross Deposit Limits based on individual affordability assessments carried out by our Responsible Gambling team. These limits control the maximum difference between total deposits and total withdrawals within a monthly period, ensuring that customers do not exceed the spending level deemed appropriate for them. The monthly limit period begins at 00:00 UTC on the 1st day of each calendar month. Any deposits or withdrawals made from that time onward are included in the calculation, even if they occurred before the limit was set. Customers can continue to deposit as long as their gross deposits remain below the affordability limit. These limits automatically reset at the start of each new month, with deposit and withdrawal tracking restarting from zero.

This useful timer allows you to set up on-screen alerts to monitor how long you are spending gambling. You can choose how often you see an alert-every 30 minutes, 1 hour, 2,3,4 hours. Once you receive the alert, you can choose to continue playing, check your transactions to stay on top of your spending or simply log out.

Keeping track of your gambling activity is an important part of responsible gaming. You can access your gambling history, including all bets placed, wins, losses, deposits and withdrawals at any time.

You can view your bets, wins and losses in My Bets and deposits and withdrawals in Transactions

To request your complete gambling history, please contact our support team

This tool allows you to take a longer break. You can choose to self-exclude for 6 months, 1 year, 2 years or 5 years. During this time, gaming and depositing won't be possible. Once your break ends, you can contact us for a brief call to make sure you're comfortable and safe to continue playing.

If you are considering self-exclusion, you may wish to register with GAMSTOP. GAMSTOP is a free service that enables you to self exclude from online gambling companies licensed in Great Britain.

To find out more and to sign up with GAMSTOP please visit www.gamstop.co.uk

There are many organisations that might help if you’re struggling with gambling:
The National Gambling Helpline operated by GamCare, offers confidential advice, support, and information on problem gambling. You can speak with an adviser for free 24 hours a day, 365 days a year over the phone or Live Chat.
National Problem Gambling Clinic is part of the National Gambling Treatment Service and is jointly commissioned by GambleAware and NHS England.
Northern Gambling Service provides specialist addiction therapy and recovery to people affected by gambling addiction.
NHS offers help for problem gambling.

MoneyHelper is an independent service set up by government to help people manage their money.
Debt Advice Foundation is a charity offering free, confidential support and advice to anyone worried about debt.
Debt Support Trust Telephone: 0800 058 0226 is a not for profit debt charity with trained, friendly debt advisors ready to advise you on available debt solutions.
National Debt Line is a national helpline number: 08088 084000 provides free confidential and independent advice on how to deal with debt problems.
StepChange Debt Charity Telephone: 0800 138 1111 is a debt advice organisation offering free, confidential and impartial debt help to anyone who needs it. Available online 24 hours a day.

Counselling Directory provides a counselling support network, enabling those in distress to find a counsellor close to them and appropriate for their needs.
Samaritans UK helpline number: 116 123 is a 24 hours a day service providing confidential emotional support for people who are experiencing feelings of distress or despair.

You can download gambling blocking software onto your devices, or use applications like GamBan or Betblocker which allow you to block your access to gambling websites or other online gambling services.

Some banks now offer the ability to limit spending on gambling. They do this by blocking your bank account or debit card which stops the account from being used for gambling transactions. Read more about gambling blocking service here

Our website is available to customers of legal age only (18+). If you wish to block gambling content from minors, you can use parental control tools such as NetNanny